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Latest News

Cuscal’s payment success journey up to 2018

Published November 2018

Cuscal and its predecessors have been operating in Australia since the 1960s. Credit Union Services Corporation (Australia) Limited was established in 1997 before being shortened to Cuscal Limited in 2006. Watch this animation to find out about Cuscal’s payment s...

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The Voice of Payments

Published November 2018

Virtual assistants are changing the way people shop, bank and interact with businesses. From chatbots to voice assistants, businesses and their customers are seeing the benefits of automating and simplifying transactions and interactions. Learn more about voice a...

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The NPP is starting to realise its potential

Published November 2018

We have been thrilled by the reaction to the recent article which broke the news about the New Payments Platform (NPP) collaboration between Cuscal and Assembly Payments. We’ve both been fielding lots of enquiries from companies keen to emulate Carsales and so we ...

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Vigil fraud monitoring service

Published October 2018

With the growth of debit and credit card transactions and the introduction of real-time payments, Australian financial institutions and their customers are becoming increasingly attractive targets for fraudsters. Having a fraud strategy and solution in place that...

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Vigil for the New Payments Platform

Published October 2018

With the launch of the New Payments Platform, there is a perception that the speed of real-time payments will increase the risk of fraud and leave customers vulnerable to attacks. In reality, real-time payments aren’t inherently riskier than other payment methods,...

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Vigil fraud management platform

Published October 2018

At the core of the Vigil service is our fraud management platform. This platform is powered by Feedzai - a provider of leading-edge fraud detection used by major banks, payment businesses and retailers globally. The platform leverages advanced artificial intellig...

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Vigil fraud team

Published October 2018

Our fraud team monitors transactions around the clock to protect against fraud at its most common time - after business hours. The Vigil fraud team assess all transactions that are blocked, or alerted for investigation by our fraud management platform, to determi...

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Vigil Case Manager

Published October 2018

With direct access to reporting, transaction decisions and streamlined workflows between Cuscal and your organisation, Vigil empowers you with a complete end-to-end view of fraud. Vigil Case Manager provides your business with an easy to access interface, allowin...

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Teachers Mutual Bank Limited mobile banking

Published October 2018

Teachers Mutual Bank Limited is dedicated to giving its members a great customer experience. So when it decided to revamp the mobile banking apps for its three brands it wanted to make sure that the new apps allowed its members to perform all their main banking need...

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My key takeouts from our Curious Thinkers event

Published October 2018

We recently held our inaugural client conference ‘Curious Thinkers’ where local and international experts presented on the topics that are front of mind in the payments space. My key take out from the Conference was that now, more than ever, it is essential for ...

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Curious Thinkers conference wrap-up

Published October 2018

Our inaugural Curious Thinkers conference, held on 24 & 25 September 2018, took our clients on a journey through innovation, thought leadership, product solutions and more to inspire thinking about the future of payments. Over the course of the two days we co...

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Cuscal Curious Thinkers 2018 Showreel

Published September 2018

Held on 24 & 25 September 2018 in Sydney, the inaugural Cuscal client conference "Curious Thinkers" was a journey through innovation, thought leadership, product solutions and more to inspire ideas and thinking for the future of payments. This video gives a v...

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