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Cuscal appoints Bianca Bates as Chief Client Officer
Published May 2018Cuscal has appointed Bianca Bates to the role of Chief Client Officer, as part of Cuscal’s Leadership Team. This role replaces the role of General Manager, Product & Service, which Bianca has been acting in since February 2018. Commenting on the appointment, Cu...
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Aussies want to pay with their phones
Published February 2018In the highly competitive environment of consumer banking, finding comparative advantage over major players is a rare opportunity. However, recent research by Telsyte shows clearly that the reluctance of major banks to adopt digital wallets such as Apple Pay, Google...
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NPP launches with 60+ finance brands, 40 via Cuscal
Published February 2018The New Payments Platform (NPP) was made publicly available today with customers of more than 60 banks, credit unions and building societies now able to receive real-time payments. 40 of these are connecting via Cuscal, greater than 50% of the total, and we will be ...
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How the New Payments Platform works
Published February 2018This animation shows what happens when you make a real-time payment between two accounts at participating financial institutions, using a simple to remember PayID. When payments are sent using a service like Osko by BPAYTM, which is designed to work seamlessly wi...
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How fast is the New Payments Platform?
Published February 2018Cuscal is proud to be one of the financial institutions bringing the New Payments Platform (NPP) to Australia. This video demonstrates just how fast a payment on the New Payments Platform is. It shows a live payment between an account at Teachers Mutual Bank acco...
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Apple Pay coming to eftpos for Cuscal sponsored FIs
Published February 2018Sydney, 6 February 2018: eftpos, Australia’s own debit payments network, today announced eftpos-only cardholders from six Cuscal sponsored financial institutions can now use Apple Pay, which is transforming mobile payments with an easy, secure and private way to p...
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Smartphones – high security digital wallets
Published February 2018When it comes to purchase convenience and security, Tap & Pay cards are the current leaders. But it is becoming clear that digital wallets are in the running to replace them. It is no longer a matter of “if” but “when”, with today’s announcement that e...
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Fraud and AI: what you need to know
Published November 2017Artificial Intelligence (AI) is already having a significant impact on the way we do business today. From helpful chat bots guiding us through complex purchase journeys to detecting potentially fraudulent payments, AI has the potential to create seamless customer ex...
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Teachers Mutual Bank rolls out Cuscal mobile app
Published November 2017Sydney, 7 November 2017 - Over 100,000 Teachers Mutual Bank members will be upgrading to a brand new digital platform, provided by Cuscal. With a focus on member needs, the new Teachers Mutual Bank app will ensure members have convenient and easy access to a hos...
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Cuscal connecting over 50% of FIs to NPP
Published October 2017Sydney, 26 October, 2017 – Today, the New Payments Platform (NPP) took an important step closer to an early 2018 launch as we passed a major checkpoint on the road to going live. Each of the 13 shareholders of the NPP Australia Ltd has revealed which banks, cre...
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Preventing fraud in a real-time world
Published October 2017When the New Payments Platform (NPP) arrives, it will position Australia as a global leader in real-time payments. As exciting as that is, as a financial institution there are an array of practical considerations that you need to take into account. Key among them is man...
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4 ways financial institutions are preparing for the NPP
Published October 2017What happens when payments are as easy and immediate as sending a text message? While the digital opportunities of Australia’s new super-fast payments system are exciting, its speed may also increase the potential risk of fraudulent transactions. The NPP (New Paym...
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