19 08 25 04:39:17

Fraud Monitoring & Services

Real-time fraud monitoring for real-time transactions

As fraud continues to increase, and criminals become more innovative in their attempts to defraud businesses and consumers, it’s more important than ever to have robust monitoring and detection services dedicated to the security of your customers.

At Cuscal we have been helping our clients keep their customers’ money secure for over 40 years.

As payments methods have evolved, we’ve built up our fraud monitoring expertise and invested in the latest machine learning and artificial intelligence technology to help predict and prevent losses before they occur.

We also have long standing relationships throughout the law enforcement and financial services communities, allowing us to work collaboratively to stay one step ahead of the latest scams and keep your customers’ money safer.

Our success speaks for itself – we consistently beat industry averages at detecting fraud.

With our fraud monitoring service Vigil – on guard 24/7, 365 days a year – you can be sure we are always on the lookout to protect your customers from fraud.

Vigil for NPP

With the arrival of the New Payments Platform (NPP), having effective real-time fraud controls suited to real-time payments is critical to managing fraud risks for your customers and business.

Although the NPP isn’t inherently riskier than other payment systems, fraudsters are always on the lookout for new opportunities to make money by testing how secure real-time payment systems are. To minimise the potential risk, it’s essential to have fraud monitoring and detection systems in place that can predict and prevent losses before they occur.

How Vigil for NPP works

At the core of the Vigil for NPP service is our fraud management platform.

Our advanced data-driven fraud engine leverages artificial intelligence to process large amounts of data and uses complex algorithms to identify high risk payments, without sacrificing real-time authorisation response times.

Machine learning capabilities accelerate the build and deployment of fraud models which improves overall fraud detection capabilities. This approach enables us to identify fraudulent real-time payments before they’re authorised and alert our experienced team of fraud analysts.

The Vigil team assess each alert, then contact your customers to verify account activity and investigate fraudulent payments to ensure that emerging trends are identified and our models are up to date.

Vigil Case Manager provides your fraud operation teams with direct access to reporting, transaction decisions and streamlined workflows, empowering your organisation with a complete end-to-end view of fraud.

With our Vigil for NPP service we can help reduce the risk of fraud, so you can focus on your customer relationships and growing your business.

Learn how we can help you prevent fraud in a real-time payments world.

Contact Us

We look forward to hearing from you.

Simply send us a message if you would like more information about Cuscal and/or our products and services.

We will get back to you as soon as we can.