Board of Directors
William (Bill) Conn, OAM
MBA, BCom (Hons)
Bill was appointed independent Chairman of the Cuscal Board in November 2009. He is also Chairman of the Board Governance & Remuneration Committee and a member of the Board Audit Committee.
Bill is a distinguished and accomplished Chairman and Director with a long professional history of contribution to the leadership of large Australian corporations, financial services firms, charitable foundations and community organisations.
Bill has extensive professional experience in investment banking and was until recently a consultant to Bank of America Merrill Lynch.
Other Directorships currently held by Bill include:
- ACL Holdings Limited
- IWIF Holdings Limited
- Maths Pathway Pty Ltd
Craig Kennedy joined Cuscal as its Managing Director in December 2008.
In his role, Craig is responsible for all day-to-day company operations, including corporate strategy and direction. Craig plays an integral role in steering Cuscal’s development to become the preferred partner for all independent and tier two financial services organisations in Australia.
Craig has more than 24 years of experience in the financial services sector, with particular expertise in electronic and online banking.
Prior to joining Cuscal, Craig served as Managing Director of Espreon Limited for four years. He was also head of direct banking at ING and has held a number of senior positions at Advance Bank Australia, State Bank of New South Wales and Monster Worldwide.
Independent Non-Executive Director
Anne Templeman-Jones was appointed to the Cuscal Board in March 2013. She is Chair of the Board Risk Committee and a member of the Board Governance & Remuneration Committee.
Anne has 25 years of experience in financial services both in Australia and internationally. Her most recent executive role was Director of Corporate and Institutional Banking at Westpac Institutional Bank. Anne previously held a number of senior executive positions at Westpac, including Director Group Risk Reward, Head of Strategy and Governance for Westpac Pacific Banking and Head of Private Bank in both NSW and WA. She is a Fellow of the Australian Institute of Company Directors and a Member of the Australian Institute of Chartered Accountants. Her former Directorships have included Cell Aquaculture Limited and the Real Estate Advisory Board, WA.
Other Directorships currently held by Anne include:
- APN News and Media Limited
- GUD Holdings Limited
- Tower Super Fund
- Commonwealth Financial Planning Ltd
- BW Financial Advice Ltd
- Count Financial Ltd
- Financial Wisdom Ltd
Mark Genovese was appointed to the Cuscal Board in October 2011. He is a member of the Board Governance & Remuneration Committee. Mark has accumulated 15 years of experience in General Manager/CEO roles at several credit unions, and has been CEO of Maritime, Mining & Power Credit Union since 2003. He has also previously spent 8 years at Cuscal in senior and executive management roles.
Other Directorships currently held by Mark include:
- Coal Services
Independent Non-Executive Director
BCom, FCA, FTI, FAICD, FGIA, FCIS
George Venardos was appointed to the Cuscal Board in December 2013. He is the Chair of the Board Audit Committee and a member of the Board Risk Committee.
George has more than 30 years of experience in the financial services industry in Australia. His former positions include Group Chief Financial Officer of Insurance Australia Group and Chairman of the Finance & Accounting Committee of the Insurance Council of Australia. In 2003, he was named Insto Magazine’s CFO of the Year.
George holds a Bachelor of Commerce in Accounting, Finance and Systems from the University of New South Wales and a Diploma in Corporate Management. George is also a Fellow of the Institute of Chartered Accountants in Australia, the Australian Institute of Company Directors, the Taxation Institute of Australia, the Governance Institute of Australia and the Institute of Chartered Secretaries and Administrators (London).
Other Directorships currently held by George include:
- IOOF Holdings Limited
- Ardent Leisure Limited
- Guild Group Holdings Limited
BSc CS Queens University, Belfast
Cathy McCaul was appointed to the Cuscal Board in December 2014 following the acquisition of Strategic Payment Services (SPS).
Cathy has more than 25 years of experience in information technology and financial services and is currently based in London. As President of Global Processing for Mastercard she is responsible for leading processing companies across the world and evaluating joint ventures, equity investments and acquisition opportunities to ensure the required functionality is available locally to support the needs of issuers, acquirers, merchants and governments.
Ms McCaul has an extensive background in information technology, working in various functions in many countries across the world. An Irish citizen, Ms McCaul earned a Bachelor of Science degree from Queens University in Belfast, Ireland, majoring in computer science.
Other Directorships currently held by Cathy include:
- Trevica Poland
- Mastercard Access Prepaid Worldwide (UK, Australia, Canada, Japan, Korea, New Zealand, Singapore, and the US)
- Mastercard Services Ltd, UK
Robert (Rob) Goudswaard
BEc, Grad Dip Fin, FAICD, FFIN
Rob Goudswaard joined the Board of Cuscal in March 2015 bringing with him 35 years of experience in the banking sector. He is a member of the Board Risk Committee.
He commenced his career with ANZ Bank where he spent 30 years in a variety of senior positions in Australia and internationally including Chief Risk Officer for Institutional Global, Managing Director of Regional, Rural and Small Business Banking, General Manager for Pacific and Personal Banking Asia and Chief Operating Officer for Small to Medium Business in Australia & New Zealand. During his tenure he also served as Chairman of the ANZ Staff Foundation and the ANZ Reconciliation Action Program.
In 2010 he accepted the opportunity to join the Rural Finance Corporation of Victoria as both CEO and Director and, within that capacity, was also appointed as Chairman of the Young Farmers’ Finance Council. In 2015 he joined CUA as Chief Executive Officer.
He is an active member of the community, having served for 7 years as a Director of World Vision Australia where he is currently the Chair of the Audit Committee. Rob is a Fellow of the Financial Services Institute of Australia and Fellow of the Australian Institute of Company Directors.
Other Directorships currently held by Rob include:
- Director of CUA Health Limited
- Director of Credicorp Insurance and Credicorp Finance
BEc, BCom, CA, FAICD
Steve Laidlaw, CEO of People’s Choice Credit Union joined the Board of Cuscal in November 2016. He is a member of the Board Audit Committee.
Steve has significant people leadership and general management experience in the retail banking and finance industry. He previously held the Chief Financial Officer role in People’s Choice Credit Union, and prior to that with Rural Bank, now a part of the Bendigo and Adelaide Bank Group of Companies for approximately seven years.
Steve has degrees in Economics and Commerce and has completed the Advanced Management Program at Harvard Business School. He is also a member of the Institute of Chartered Accountants in Australia and a fellow of the Australian Institute of Company Directors.
Other Directorships currently held by Steve include :
- Shared Service Partners Pty Ltd